Privacy policy.

Effective Date: November 25, 2024

Welcome to Zabu LLC ("we," "our," or "us"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or use our services related to our candle retail and rental shop operating under Zabu LLC in Virginia.

Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment providers)

b. Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Website usage and interaction (via cookies or analytics tools)

How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders and rental requests.

  • To deliver products or services.

  • To respond to inquiries and provide customer support.

  • To send marketing emails, special offers, or updates (only with your consent).

  • To improve our website and user experience.

  • To comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers: Third-party companies we use to facilitate payments, deliver products, or provide marketing services.

  • Legal authorities: When required by law or to protect our rights.

  • Business transfers: In the event of a merger, acquisition, or sale of our business.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, personalize content, and remember your preferences.

You can manage or disable cookies through your browser settings. However, doing so may affect certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information. These include:

  • Secure Socket Layer (SSL) encryption for payment processing.

  • Regular monitoring for vulnerabilities.

  • Limited access to personal information within our company.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

Your Rights

If you are a resident of Virginia, you have certain rights under the Virginia Consumer Data Protection Act (VCDPA), including:

  • The right to access the personal data we collect.

  • The right to correct inaccuracies in your personal data.

  • The right to request deletion of your personal data.

  • The right to opt out of the sale of your personal data (although we do not sell your data).

To exercise your rights, please contact us at contact@zabullc.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: Zabu LLC: contact@zabullc.com.

This Privacy Policy complies with relevant U.S. federal and Virginia state laws, including the VCDPA.